Privacy Policy Notice

The updated Sport Therapy / Motion Physical Therapy Privacy Notice goes into effect on November 15, 2024

 

TERMS AND CONDITIONS FOR SERVICE TEXT/SMS COMMUNICATIONS

You must give Consent for text/SMS Communication to receive text/SMS Messages from Sport Therapy /Motion Physical Therapy. If you have consented to receive text/SMS messages from Sport Therapy / Motion Physical Therapy, you may receive text/SMS messages related to include but not limited to physical therapy scheduling appointments, missed appointments, approved authorization, denied therapy session, your Insurance benefits and text/SMS messages that help us provide physical therapy care to you. Message and data rates may apply. Messaging frequency may vary. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy Notice] or call the office at 432-689-2818

see examples below.

Mr. Smith.. we have 8 physical therapy sessions approved for your work comp claim, please call the office to set your appointment. Office phone number is 432-689-2818 ask for Vicki

Reply STOP to opt-out of SMS messaging. 

 

Mrs. Smith you missed your appointment on Wednesday at 9;30, Please call the office to set your next appointment, Call Vicki at 432-689-2818

Reply STOP to opt-out of SMS messaging. 

 

Mrs. Smith we received physical therapy orders for you from Dr. Jones, for treatment for your lower back. Please call the office to set an appointment, Our phone number is 432-689-2818, Our Address is Midland: 4808 NorthBrook Lane, In Odessa address 2651 JBS Parkway.

Reply STOP to opt-out of SMS messaging.

 

For assistance, text HELP, or call 432-689-2818 or visit our website at https://www.motion-physical-therapy.net.

Visit https://www.motion-physical-therapy.net/privacy-policy-notice for privacy policy and https://www.motion-physical-therapy.net/privacy-policy-notice for Terms of Service.

 

We do not pass any individual's consent to receive SMS from Sport Therapy/ Motion Physical Therapy to any third party. We do not share, sale, rent or disclose phone numbers with third parties for the purpose of allowing those third parties to send SMS or for marketing purposes.

MESSAGING DISCLOSURES

Message and data rates may apply

Messaging frequency may vary.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy Notice] or call the office at 432-689-2818

 

    HOW WE COLLECT YOUR PERSONAL INFORMATION

     
    • We collect your personal information when you actively provide it to us through your interactions with us. 
    • We may automatically collect personal information from you as you use our Apps and Services,  as a user or a participant, including recording communications, when enabled, or when you visit our Websites.
    • We may receive personal information about you from a business or commercial partner or another user of our Apps and Services.  
    • We may infer or derive personal information based on other information we collect, such as with Service features that provide conversational intelligence.
     

    WHAT PERSONAL INFORMATION WE COLLECT


    Personal Information you actively provide to us or we collect from third parties, business partners, other users, and service providers, or which is publicly available

     
    Your contact information/Identifiers: Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Apps or Services.
     
    Your payment information: Billing name, address, and credit card or other payment information.
     
    Other information: Social media profiles, LinkedIn URLs, custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available.
     
    Personal information we collect through your interactions with: Sport Therapy / Motion Physical Therapy; our Websites; Apps and Services as a user or a participant
     
    Account information:
    • Account holders’ usernames and account numbers, language preference and title. Information about your use of Sport Therapy / Motion Physical Therapy Services through integrations with our Websites, Apps and Services or otherwise:
    • Social media account information, single-sign-on service tokens, Google/Apple/Microsoft sign in tokens.
     
    User content:
    • Files, any content of communication in any format (including  but not limited to documents, SMS, pictures, transcripts, notes, recordings, voicemails, etc.) or other information you or another user or participant upload, provide, grant access to or otherwise implement. *Note that users and participants control the content that they provide, and it may include any category of personal information.
    • Inferred or derived data may include a summary of information included in recorded content processed by conversational intelligence. Users and participants control the content they provide.

     

     
    Your communications with us:
    • Surveys, voice and video calls and related recordings and transcripts, emails and messages, interactions with chatbots available as part of our Services or Websites, etc.
     
    Other information:
    • Any personal information that a user or guest voluntarily provides through their use of the Services, including synchronizing contact information, or through integrations with other applications.
     
    HOW WE USE YOUR PERSONAL INFORMATION
     
    We do not pass any individual's consent to receive SMS from Sport Therapy/ Motion Physical Therapy to any third party. We do not share, sale, rent or disclose phone numbers with third parties for the purpose of allowing those third parties to send SMS or for marketing purposes.
     
    We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with Sport Therapy / Motion Physical Therapy Services including respond to your requests for support; Develop and improve the Sport Therapy / Motion Physical Therapy Services; Manage your order and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, Apps, and Services; Provide customers dashboards and reports; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity or other violations of our Acceptable Use Policy; Monitor performance  of our data centers and networks; Conduct analytics to improve RingCentral’s Website, App and Service performance; Personalize your experience with our Websites, Apps and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.  
     
    We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our Services and our interactions with you. 
     
    Limited Use for APIs
     
    RingCentral’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. RingCentral does not retain personal information from the Google Workspace API to develop, improve, or train generalized AI and/or ML models.
     
    COOKIES AND SIMILAR TECHNOLOGIES
     
    We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, the functions they perform, and how you can control Cookies, please see our Cookie Notice.
     
    HOW, WHY, AND WHAT PERSONAL INFORMATION WE SHARE WITH THIRD PARTIES
     
    We may share and disclose your personal information (as identified in the section What Personal Information We Collect) solely for legitimate business or legal purposes as described in this Notice and in accordance with applicable law, with the following third parties:
     
    • Business partners (e.g., resellers and other authorized third party agents) to market or sell our Services;
    • Service providers, contractors, vendors or agents who operate on our behalf to:
      • Operate, deliver, improve and customize our Websites, Apps, and Services;
      • Provide support and technical services;
      • Send marketing and other operational communications related to our Websites, Apps, and Services;
      • detect fraud, enforce our acceptable use policy and protect our system and network infrastructure;
      • Conduct analytics in order to improve your experience using Sport Therapy / Motion Physical Therapy Websites, Apps and Services
      • Provide offers and advertisements to customers based on their interests and interactions with us.
    • Any third parties as part of, or in connection with, an actual or prospective corporate business transaction, such as a sale, merger, acquisition, joint venture, financing, corporate change, reorganization or insolvency, bankruptcy or receivership;
    • Law enforcement agencies, regulatory or governmental bodies, or other third parties in order to respond to legal process, comply with any legal obligation; protect or defend our rights, interests or property or that of third parties; or prevent or investigate wrongdoing in connection with the Website, Apps or our Services; and/or
    • Other third parties with your consent.
     
    HOW WE RESPECT YOUR PRIVACY RIGHTS
     
    We provide you with the opportunity to access, review, modify, and delete your personal information that we process.
     
    Requests from End Users regarding personal information we process on behalf of our Customers as a Data Processor or Service provider
     
    We provide our Services and Apps as ordered by our customers and in that context, we act as data processor or service provider on behalf of our customers.  In particular, when processing the content of communications such as voicemails, faxes, recordings, etc., in connection with our Services, we do so on behalf of our Customers and in accordance with their instructions as a data processor or service provider. This means that if you believe Sport Therapy / Motion Physical Therapy may have collected or stored personal information about you on behalf of a Sport Therapy / Motion Physical Therapy customer as a data processor or service provider or if you wish to access, review, modify or delete any content of your communications, under applicable law or otherwise, you should direct your request to that Customer.
     
    Your Additional Privacy Rights as a Resident of Certain U.S. states
     
    The rights described in this section apply only if you are a resident of a state within the United States that has an applicable and effective privacy law providing for the below rights. 
    • Data portability: You can ask for a downloadable copy of your personal information in a machine-readable format. You can also request that we transmit the data to someone else where it’s technically possible.
    • Knowledge and access: You may have the right to know more about personal information that we have collected and disclosed in the preceding 12 months. You may be able to access, receive details on collection, the purpose of processing, and any sharing that may have occurred.
    • Deletion: You have the right to request RingCentral to delete the personal information we have collected about you under certain circumstances.
    • Non-discrimination for the exercise of your privacy rights: You have the right to not receive discriminatory treatment by RingCentral for the exercise of your privacy rights.  
    • Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we change, correct, or supplement the data. You can also correct some of this information directly by logging into your account, if you are a customer. Please contact us as soon as possible if you notice any inaccuracy or incompleteness.
    • Opt-out of selling or sharing your personal information: You have the right to request Sport Therapy / Motion Physical Therapy to stop sharing your personal information for the purposes of cross-context behavioral advertising or targeted advertising. You may opt out of having your cookie identifiers used for this type of sharing by turning on the Global Privacy Control at the browser level. Sport Therapy / Motion Physical Therapy does not sell your personal information as may be commonly understood. However, you may opt out of having your personal information shared with certain vendors that we use for providing insights about user interactions with our website and for delivering ads to you.
    • No Automated Decision Making: We do not undertake any decision making about you based solely on automated processing, including profiling; however, certain features of our Services could be used by our customers for decision-making purposes.
     
    We will not share your personal information with third parties for the third parties’ direct marketing purposes unless you have agreed to such disclosure.
     
    We will verify your request using your name and email. Depending on the nature of your request, we may need additional information to verify your identity. You may authorize an agent to make a request on your behalf to exercise your privacy rights under applicable privacy laws.
     
    Certain U.S. states provide the right to appeal RingCentral’s denial of an individual rights request.
     
    To exercise your rights or to allow your authorized agent to exercise your rights, please submit, or have your authorized agent submit and email to Sporttherapy@sbcglobal.net
     
    Unsubscribe from our mailing list
     
    You can manage your communication preferences through the following methods:
    • Following the instructions included in each promotional email from us to unsubscribe from that particular mailing
    • Sending us an request to remove email at sporttherapt@sbcglobal.net 
     
    HOW WE KEEP YOUR PERSONAL INFORMATION SECURED
     
    Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.

     

    PHONE

    • Single sign-on (SSO)
    • Block phone numbers
    • AI-based spam blocking
    • Number masking
    • RAY BAUM’S Act and Kari’s Law compliant
    • Voicemail routing based on business hours
    • 99.999% SLA uptime
    • TLS encryption/SRTP secure voice

     

    MESSAGES

    • Allow/block list—external guest domains
    • Allow/block list—webmail accounts
    • Enforce policies

     

     
    HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
     
    We will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.
     
    Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
     
    ACCESSIBILITY STATEMENT
     
    Sport Therapy / Motion Physical Therapy is committed to digital accessibility, conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA, and complying with Americans with Disabilities Act (ADA) effective communication requirements and other applicable regulations.

     

    UPDATES TO THIS NOTICE
     
    We may update this Notice from time to time in response to changing legal, technical, or business developments. If we make changes to our Notice, we will post those changes on this page in addition to updating the "Last Updated" or effective date at the top of this webpage. If we make material changes, we will notify you either by emailing you or by posting a notice of such changes prominently on this page prior to such material changes taking effect.
     
    CONTACT US
     
    If you have any questions, comments or concerns about this Notice, please e-mail sporttherapy@sbcglobal.net. Or, you can write to us at:
     
    Sport Therapy
    Attn: Privacy Officer
    P.O. Box 14625
    Odessa, Texas
    USA